We like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers. We take your complaints very seriously and regard all feedback highly. We will aim to acknowledge your complaint within 1 business day and resolve any issues within 5 business days.
If you wish to make a complaint about a service you have received, please submit an email to us at [email protected] including as much detail from the issue you have. We will aim to acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
Further, if you believe that you have suffered abuse from any of our staff and wish to raise a complaint we take this matter very seriously. Please contact us immediately at [email protected]